For operating the uEye cameras, the following system requirements must be met:
| USB 3.1/USB 3.0 camera | USB 2.0 camera | GigE camera | |
|---|---|---|---|
| Interface | USB 3.0 port (Super Speed) | USB 2.0 port (High Speed 480 Mbps, "Full Powered" 500 mA) | Gigabit Ethernet port (1000 Mbps) |
| CPU | Intel i5 or better | Intel i3 or better | Intel i3 or better |
| Memory | min. 2 GB | min. 2 GB | min. 2 GB |
| Disk space | min. 500 MB | min. 500 MB | min. 500 MB |
| Operating system |
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|
|
Depending on the sensor model, the camera performance may be limited with the minimum system requirements.
IDS Software Suite has been tested with the following Windows 10 version:
For best performance and stability, all USB drivers and the firmware must be updated to the latest version!
Current generation CPUs with energy saving technologies can cause bandwidth problems on the USB bus.
We recommend not to change the DHCP configuration of the network adapter while operating the uEye cameras. If you encounter difficulties, you should reboot your computer system with the desired configuration.
The uEye driver can use Direct3D to display the camera image with overlay information. To use the Direct3D functions, a suitable version of Microsoft DirectX runtime has to be installed on the system.
On Windows systems, you can use the supplied "DXDiag" diagnostic tool to check whether your graphics card supports Direct3D functions. To start the diagnostic tool, click "Run…" on the Windows start menu (shortcut: Windows+R) and enter "DXDiag" in the input box.
Note for 64-bit systems: On a 64-bit operating system, the setup installs only 64-bit DirectX libraries. If you are using a 32-bit application and do not have 32-bit DirectX libraries installed, using DirectX will fail. In this case, the 32-bit DirectX libraries must be installed manually.
For OpenGL, version 1.4 or higher must be installed.
The COM port driver is supported on Windows 7/10.
Older versions of the IDS Software Suite can be downloaded in the software archive on https://en.ids-imaging.com/downloads.html.
The UI-3013XC camera model is supported by driver version 4.92 for the last time.
The camera models UI-112xSE, UI-512xSE, and XS are supported by driver version 4.91 for the last time.
The UI-1008XS camera model is supported by driver version 4.81 for the last time.
The GigE uEye RE camera family is supported by driver version 4.80 for the last time. The GigE uEye RE PoE camera familiy is not affected by this.
The USB uEye RE camera family is supported by driver version 4.80 for the last time.
The USB uEye ME camera family is supported by driver version 4.40 for the last time.
The GigE uEye HE camera family is supported by driver version 3.82 for the last time.
The models UI-121xSE, UI-141xSE, UI-144xSE, UI-145xSE, and UI-154xSE-C have been discontinued and will not be tested with new drivers from version 3.80 onwards. IDS Imaging Development Systems GmbH therefore cannot guarantee that these models will provide full functionality with new driver versions and operate without problems.
The optional memory board of the USB uEye SE and USB uEye RE camera series has been discontinued. The functions required to operate the memory board are supported up to and including driver version 3.24.
All USB CMOS-cameras with USB board revision < 2.1 are not supported by driver versions > 3.10. How can you check whether your camera is affected?
Check the serial number of your camera. If it is less than 400 26 27000, your camera will not be compatible with driver versions > 3.10.
If your camera is not compatible with driver versions > 3.10, you can of course continue to use your present driver (up to version 2.40).
Update note
If you have any custom content in the existing installation directory, you should back it up to a separate directory before installation and make sure that this directory cannot be deleted or overwritten.
You need administrator privileges to install the software.
If you need to make changes to an existing installation, you can do this via the installation program with the "Modify program" option.
You can start the setup from the command line to run the installation without the graphical user interface. The setup runs in the background when a command line is used, i.e. the command line returns immediately after a call, while the setup runs in the background. This behavior is different from the previous uEye batch installer.
If you want to get error codes during installation, you have to run the setup blocking with the Microsoft tool "start /wait setup.exe..." (see examples below).
| Parameter | Description |
| /S | Silent installation |
| /D | Sets installation folder:
|
| /repair | Repairs a previous installation. |
| /remove | Removes a previous installation. |
| /insttype | Recommended | Full | Developer | Minimal
For further description see above. |
| /usb | Device drivers for USB cameras |
| /eth | Device drivers for GigE cameras |
| /comport | Virtual COM port driver |
| /dshow_service | DirectShow service |
| /manager | IDS Camera Manager, e.g. for configuring the IP address of a GigE uEye camera. |
| /cockpit | uEye Cockpit |
| /demo | uEye Demo |
| /hotpixeleditor | uEye Hotpixel Editor |
| /sequencer | uEye Sequencer |
| /devfiles | Development files |
| /samplebinaries | Sample applications |
| /samplesources | Source code of sample applications |
| /documentation | Manual for IDS Software Suite |
| /documentation_dshow | Manual for uEye DirectShow interface |
| /documentation_labview | Manual for uEye .NET LabVIEW |
| /documentation_net | Manual for uEye .NET interface |
| /documentation_samples | Manual for sample programs |
| /documentation_visionpro | Manual for uEye VisionPro |
| /cognex | Driver for Cognex |
| /dshow | Driver for DirectShow |
| /labview | Driver for LabVIEW |
| /net | Driver for uEye .NET |
| /neurocheck | Driver for NeuroCheck |
| /halcon | Driver for HALCON |
| /? | Help description |
NOTICE! If you call the setup a second time with other components, the setup is changed and the components that are no longer specified are uninstalled.
Possible error codes are listed below.
| Error code | Description |
| 0 | Success, no error |
| 1 | Nothing to uninstall, no installed version could be detected. |
| 2 | Setup was cancelled in the graphical interface. |
| 3 | No installation found to update. |
| 4 | Update not supported. |
| 6 | Setup was cancelled in the graphical interface. |
| 7 | An application is running that prevents the installation. |
| 8 | Not installed e. g. there is a previous version still installed. |
uEye_<version>_Full_<build>.exe /S /usb /cockpit /managerSTART /WAIT uEye_<version>_Full_<build>.exe /S /usb /cockpit /manager & echo %errorLevel%uEye_<version>_Full_<build>.exe /?uEye_<version>_Full_<build>.exe /S /insttype=RecommendeduEye_<version>_Full_<build>.exe /S /insttype=Recommended /D="c:/dev/your folder"| Folder | Description |
| <Installation directory>/com | Driver files |
| <Installation directory>/develop | Development files (DLL, header, libraries), sample binaries and source codes |
| <Installation directory>/eth | Driver and firmware files for GigE cameras |
| <Installation directory>/help | Installed help manuals |
| <Installation directory>/interfaces | Installed files for 3rd party interfaces |
| <Installation directory>/legal | Legal notes on used open source code |
| <Installation directory>/program | Applications like IDS Camera Manager, uEye Cockpit etc. |
| <Installation directory>/usb | Driver and firmware files for USB cameras |
After you installed the software, connect the camera to the PC, using the corresponding USB cable. The camera will be recognized automatically. When you connect a camera with a PC or a new USB port for the first time, it is detected as a new device and the firmware is uploaded to the camera. When the camera has been correctly installed, the LED on the back of the camera lights up green and the camera is displayed in the list of the IDS Camera Manager.
Note: When you connect a new USB device with a PC or a new USB port for the first time, Windows update searches automatically online for a suitable driver. This may take some time depending on your system.
USB 3/USB 3.1 uEye cameras are limited usable under USB 2.0. Depending on the camera model, not all camera functions are available in USB 2.0 mode. USB 3/USB 3.1 uEye cameras are optimized for USB 3.0 ports and are not tested by IDS Imaging Development Systems GmbH under USB 2.0.
Note that due to the high performance of modern sensors, some USB 3/USB 3.1 uEye models are not supported in USB 2.0 mode anymore, as the USB 2.0 interface does not provide enough power.
After you installed the software, connect the camera with the network. Check the power supply to the camera. Use either an external power supply or - depending on the model - via PoE (Power over Ethernet).
NOTICE! Cameras with Power-over-Ethernet (PoE) can be powered from an external source or via PoE. The camera should not be supplied with both power sources at the same time, as this may cause irreparable damage to the camera.
Before you can use the camera on the network, you need to assign a valid IP address to the camera in the IDS Camera Manager.
See list on https://en.ids-imaging.com/open-source.html
To uninstall the uEye drivers and software, you also use the menu-driven uEye setup program. The GigE uEye network service is uninstalled automatically when you uninstall the uEye driver. After uninstalling the GigE uEye driver, you will have to restart your computer. You can only reinstall the driver after restarting the computer.
This section lists known issues that might occur in this release.
| Windows 7: UAC states "Unknown publisher" | The UAC (user account control) states that the publisher of the setup is unknown.
This is due to the fact that the IDS certificates have changed. This problem only occurs on Windows versions that do not get any updates from Microsoft and therefore do not get the new Certificate Authorities (CAs). To solve the problem, you can install the certificates manually from https://www.digicert.com/kb/digicert-root-certificates.htm#roots
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IDS Imaging Development Systems GmbH
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D-74182 Obersulm/Germany
T: +49 7134 96196-0
E: info@ids-imaging.com
W: https://en.ids-imaging.com
© IDS Imaging Development Systems GmbH, January 2022